PackRobot

Aka the Pickup Tower – world’s first robotics-based click and collect automation solution. Suitable for handling 50–200 parcels per day.

In the world of fast-growing e-commerce, omnichannel retailers face many challenges. Among them are questions like how to decrease the costs of click and collect last-mile parcel delivery and how to increase omnichannel shopping experience. Revolutionary PackRobot is the answer to these challenges.

PackRobot
CleverFlex CleverBox
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What is it?

The PackRobot, aka the Pickup Tower, is a robotics-based last-mile parcel delivering machine.

PackRobot is designed to automate indoor and outdoor parcel storing, pickup and return operations.

Technical info
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Walmart has said the pickup tower retrieval process should take 45 seconds, so we were shocked that in reality, it lasted under 10 seconds. Upon retrieving our items, we left the store. It was the easiest and most convenient Walmart experience we've ever had.

Read the article

One of my personal favorites is our Pickup Tower. Much like a high-tech vending machine for your online orders, this feature in a few of our stores allows you to pick up items in less than a minute by scanning a barcode sent to your smartphone.

Read Walmart's case study
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How does it work?

1. The courier or a shop associate inserts a parcel into the PackRobot

5. The end-user inserts or scans the pickup code

2. The PackRobot automatically measures the parcel's height

6. The PackRobot issues the parcel to the end-user on average in 12 seconds

3. The PackRobot places the parcel on a one-size-fits-all shelf
7. The end-user can later return the parcel to the PackRobot with ease
4. The end-user gets notified and receives the pickup code

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Benefits of the PackRobot

Reduced click and collect pickup costs

  • Smaller footprint of in-store parcel storage – the robot is capable of holding up to 500 parcels on just 5,4 m2
  • Less manpower is needed for in-store handling of the parcels thanks to automated processes
  • No home delivery transportation costs thanks to in-store pickup
  • Excellent ROI

Enhanced click and collect pickup experience

  • The self-service parcel robot hands out the parcels in seconds – no waiting in queues
  • Easy-to-use technology proven by customer cases

Efficient click and collect pickup operations

  • Smaller footprint of in-store parcel storage
  • Less manpower for parcel in-store handling
  • No transportation costs due to in-store pickup

Increased brand value

  • In-store pickup increases footfall & sales in physical stores
  • Parcels are delivered in retailer’s physical environment, creating a better omnichannel shopping experience 
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PackRobot is the most innovative
last mile click and collect solution
on the market

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Support and maintenance

Cleveron is a full-service partner. We offer full life-cycle support for our PackRobot solution worldwide.

Implementation

  • Hardware installation
  • Software integration
  • Training

Technical support

  • Remote monitoring
  • On-site maintenance 
  • Spare parts 
  • Warranty

System enhancement

  • Business intelligence data
  • Research & development
Request a pilot
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Remote monitoring

Our support includes remote technical monitoring service to optimize system's performance and minimize downtime. The main advantage of remote technical monitoring is that it enables to detect and solve 80% of hardware and software related issues from a distance. It means fast problem-solving, low maintenance costs and 99,5% up-time.

On-site maintenance

Our support also includes worldwide on-site maintenance. On-site maintenance is carried out by our certified partner at the client's destination country. Cleveron provides continuous training and certification of service technicians, as well as spare parts management and logistics.

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Technical info

Hardware

  • Height: 5 meters
  • Width: 2,5 meters
  • Diameter: 2,8 meters
  • Terminal capacity: 500 parcels
  • Average parcel retrieval time: 12 sec
  • Max. parcel dimensions: 60 × 40 × 40 cm
  • Parcels per sqm: up to 92
  • Required floor space: 5,4 m2
  • Certificates: CE marking, ETL and cETL listing
  • ADA compliance
  • Usability: indoor and outdoor

Software

PackRobot is operated by CleverLand software. CleverLand is a cloud-based software which is easily integrated with any backend system by Public API protocol.

We ensure 99,5% uptime.


Contact for software demonstration 
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What is the ROI?

PackRobot is 80% more efficient than any other manual in-store click and collect delivery service.

Contact for detailed ROI presentation
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The pilot project

Are you interested in a pilot project? Contact us to get an idea of the effective working process and the ease of use before actual implementation.

The pilot process is simple

  • You'll have detailed ROI and technical demonstration in our facility
  • We'll take care of the transportation to your location
  • We'll take care of the installation in your location
  • We'll take care of the software
  • We'll take care of the branding to match your identity
  • We'll take care of the training of your staff
  • We'll take care of the support and maintenance

You just start saving your customers' time and money

Piloting fee: 700* euros per day

*Transportation and installation costs will be added

  • No minimum quantity requirements
  • No minimum time requirements
  • No termination penalties

Case studies

In 2015, Walmart announced a new omnichannel strategy designed to drive sales growth by strengthening its e-commerce businesses.

View the case study

A click and collect solution for Asda's online orders which makes in-store parcel collection quicker and more convenient.

View the case study

Start by contacting us

Contact us for additional information about ROI, software, technical support, piloting process or any other topic

For additional information call or send e-mail

Reio Orasmäe
Sales Manager

E-mail: [email protected]
Tel: (+372) 609 1671

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