Walmart click and collect solution in the USA

Walmart is the world’s largest retailer operating over 11 000 stores worldwide. Today Walmart is testing our PackRobot as a click and collect solution in USA.

How it started?

To provide great customer experience for online shoppers Walmart needed high volume click and collect solution. In Walmart case the click and collect solution had to be suitable for in-store use. The aim was to replace click and collect solution over the counter pick-up.

Our PackRobot was chosen for click and collect testing solution thanks to its high parcel capacity. But also speed on delivery that locker-type parcel machines and over the counter pick-up cannot provide.

Solution

Hardware

Walmart is testing 5 standard indoor PackRobots.

Software

Walmart has a custom-made user inteface and we have built-up integration with their backend systems.

Maintenance

  • Remote monitoring by Cleveron
  • Remote maintenance by Bell & Howell
  • On-site maintenance by Bell & Howell

5
Number of terminals
1500
Number of trays
1000
Average monthly parcel volumes per terminal

Summary

  • Delivered products: PackRobot
  • Total number of terminals: 5
  • Total number of trays: 1 500

Testimonial

One of my personal favorites is our Pickup Tower. Much like a high-tech vending machine for your online orders, this feature in a few of our stores allows you to pick up items in less than a minute.

http://blog.walmart.com/innovation/20170412/when-convenience-and-technology-meet-pickup-customers-win

Mark Ibbotson, Walmart
Mark IbbotsonExecutive Vice President of Central Operations - Walmart U.S.

Contact us now!

Reio Orasmäe Cleveron Sales Manager

Reio Orasmäe
sales manager
sales@cleveron.eu


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