Inditex – the world's largest fashion retailerInditex is a Spanish company which owns eight world famous brands (Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home, Uterqüe) with more than 7475 stores in 96 markets around the world. It the beginning of 2018, it also had 49 online stores.
Inditex reported an annual turnover of 25.34 billion euros in 2017 which resulted in a 3.37 billion euro net profit. The success was influenced by strong online sales: it achieved a 41% online growth spike, contributing to 10% of Inditex’ net sales. (RetailDetail) Inditex has indicated that their online sales will keep increasing and is expected to account for 30% of sales in ten years perspective.
To manage their in-store online order pickup, Inditex decided to test Cleveron’s CleverFlex – a robotics-based click and collect parcel delivery terminal that turns manual in-store parcel delivery into automated pickup self-service.