PackRobot: robotics based parcel terminal

Cleveron PackRobot is a new generation robotics based parcel terminal offering a click & collect parcel delivery solution for retail, e-tail and logistics sectors.

Using innovative robotics technology together with cloud-based software it is designed for high volume parcel delivery. Now with plug-and-play software functionality, PackRobot is the most innovative last mile parcel delivery solution on the market.

  • Terminal capacity: up to 520 parcels
  • Parcel retrieval time: 12 sec
  • Max. parcel dimensions: 60 x 40 x 40 cm
  • Usability: indoor and outdoor
  • Certificates: CE and ADA title III
  • Parcels per sqm:  up to 86 pcs
  • Required floor space: 6 m2
PackRobot as Delivery Innovation of the Year
Cleveron robotic parcel terminal PackRobot

How does it work?

  1. The courier logs in to the machine and inserts parcels
Cleveron robotic parcel terminal PackRobot courier

2. PackRobot automatically measures parcel dimensions

3. PackRobot places parcel to shelf adjusting the hight of the shelf according to the parcel height

Cleveron robotic parcel terminal PackRobot parcel placement

4. The customer gets notified and recieves the pick-up code

Cleveron parcel locker pickup notification

5. The customer inserts or scans the pickup code

Cleveron robotic parcel terminal PackRobot client identification

6. Parcel is issued to customer within seconds.

Cleveron robotic parcel terminal PackRobot parcel pickup

Parcel terminal description

Cleveron robotic parcel terminal PackRobot
  1. Control console with
    • touchscreen
    • 2D scanner
    • motion detector
    • three-stage door
    • security camera (for photos of users)
  2. Parcel gateway with
    • automatic height measuring
    • security camera (for photos of parcels)

3. 3D parcel lift (2 m/sec)
4. Eight columns of parcel trays
5. Weatherproof and insulated outer shell
6. Facade with

  • optional shade with surveillance camera
  • optional screen for promotions

7. One-size trays for all parcels (max. parcel dimensions 60 x 40 x 40 cm)

PackRobot comes with Cleveron QuickStart software. It is a plug-and-play solution that makes PackRobot functional immediately after installation. Time-consuming software set-up is history.

Touchscreen user interface

Touchscreen is the main tool for user to click-and-collect delivery’s and courier to insert parcels. Out-of-the-box functionality includes:

  • Courier mode
    • Order inserting
    • Order retrieving
    • Can open any slot
    • Can open console door
  • End-user mode
    • Order receive

Web based office

Web Office is the main tool for the operator to get an overview of the parcels and terminals. Out-of-the-box functionality includes:

  • Overview of the parcel history
  • Receive QR code download
  • Disable any parcel terminal slot
  • Documentation (installation, user manuals etc)

Software customization

You can get a personalized touchscreen user interface to match with your brand. Personalized theme includes:

  • Brand logo
  • Brand specific background pictures or colors
  • Custom text and text style
  • Button locations
  • Multi-language support

For more information, contact us for consultation.

Cleveron robotic parcel terminal packRobot
Cleveron plug-and-play software QuickStart
Cleveron robotic parcel terminal for Smartmile

Download product sheet (pdf)  – Download product sheet

Operational PackRobots
PackRobot networks

Services of the solution

PackRobot maintenance is divided into two categories: on-site hardware maintenance and remote software maintenance. On the basis of best practices, we have developed a standard maintenance processes. However, it is possible to choose maintenance plan that fits your business model best.

Remote monitoring

We offer technical monitoring service to optimize system performance and reduce downtime. Technical monitoring enables to prevent the network and machine related problems long before they become a problem.

We monitor wide range of indicators, from internal humidity level to network traffic. In the process of setting up your maintenance package, you can choose additional indicators and response systems according to your needs.

Standard on-site maintenance set-up

There are several options for on-site maintenance set-up. On regular basis, on-site maintenance is carried out by our certified partner at the destination country. It is also possible that Cleveron provides on-site maintenance training for your maintenance team and thereby you will be able to provide maintenance in-house.

Installation service of PackRobot parcel terminal is provided by experienced and certified team of technicians.

Installation time

Since PackRobot hardware comes in pre-assembled parts, average installation takes around one business day. However depending on the weather, location and surface conditions, the installation time can extend.

Installation includes

Installation includes hardware assembly and installation of the electrical parts. If the electricity and internet supply has been pre-ordered by the client, the result of the installation is an operational terminal. You can start inserting parcels immediately.

 Take a look at the installation video

Training is an integral part of the PackRobot parcel terminal solution implementation. We train and certify personnel, who will be responsible for maintaining the system in your company.

Training center

We offer our clients access to a web-based training center with video tutorials and certification tools. We also carry out on-site or factory based hands-on courses for all the parties involved to ensure hassle-free usage of PackRobot solution.

To ensure successful implementation and utilization results the training package will be compiled according to your business model.

Training courses

Following training programs are available upon request:

  • User training
  • Installation
  • Technical on-site maintenance
  • Mechatronics
  • Electrical installation
  • Safety
  • Software and integration
  • etc

Build trust

When the PackRobot is part of your business model it is important to build trust with end-users and communicate your brand identity. With PackRobot solution it is possible.

Branded outer surface

We offer custom base color, full-wrap and custom wrap following your design.

Branded user interface

We also provide the option to brand user interface on the PackRobots touchscreen.

PackRobot’s factory warranty is 2 years.

During the warranty period, Cleveron ensures flawless functionality of hardware according to service level agreement response times.

Case studies

Let’s get started!

It would be much easier if you could try it, right? Contact us. Let’s discuss about the option of pilot program.

Contact me directly

Reio Orasmäe
Sales Manager
tel: (+372) 609 1671

Or contact me through the contact form